Effective September 7, 2026
Joy Clean Team, a DBA of Joy Junk Removal LLC ("Joy Clean Team," "we," "us," or "our"), respects your privacy. This policy explains what information we collect through joycleanteam.com and when you call or text us, how we use it, and the choices you have.
When you request a quote through our website, call us, or text us, we may collect:
• Your name
• Phone number
• Email address
• Property address or job location
• Details about the job you're requesting (home size, service type, photos, etc.)
Our online quote form is provided through Jobber's client hub, which may collect the same information directly to schedule your job — see "How We Share Information" below.
We use the information you provide to:
• Respond to your quote request and schedule your cleaning
• Call or text you about your appointment, on-the-way updates, or your quote
• Send you a receipt or follow up after service
• Improve our service and respond to questions or feedback
We do not use your information for automated decision-making, and we do not sell it.
If you provide your phone number — through our website form, by calling us, or by texting us — you agree that Joy Clean Team may contact you by phone call or SMS/text message at that number regarding your quote or scheduled service, including appointment confirmations, on-the-way notifications, and follow-ups.
• Message frequency varies based on your interactions with us.
• Message and data rates may apply.
• Text STOP at any time to opt out of text messages, or HELP
for help.
• Consent to receive texts is not a condition of purchasing any service.
• Your mobile number and consent to receive texts is never sold or shared with third parties
for their own marketing purposes.
We do not sell your personal information. We share it only with the service providers that help us run our business, such as:
• Scheduling/dispatch software (Jobber) — to receive your online quote
request, and to book and manage your job
• Hosting and security (GitHub Pages, Cloudflare) — to run our website
These providers only receive the information needed to perform their service for us, and are not permitted to use it for their own marketing.
We may also disclose information if required by law, or to protect the safety, rights, or property of Joy Clean Team, our customers, or the public.
We keep customer and lead information for as long as reasonably needed to provide our services, maintain business records, and comply with legal obligations, then delete or anonymize it.
You can ask us to update, correct, or delete the information we have about you, or opt out of future calls, texts, or emails, at any time by contacting us using the information below.
Our website and services are intended for adults arranging house cleaning service. We do not knowingly collect information from children.
We take reasonable steps to protect the information you share with us. No method of transmission or storage is 100% secure, but we work to safeguard your information appropriately.
We may update this policy from time to time. The "Effective" date above reflects the most recent version. Continued use of our site or services after a change means you accept the updated policy.
Questions about this policy or your information? Reach us at:
📞 (805) 457-4584
✉️ hello@joycleanteam.com
📍 Joy Clean Team (Joy Junk Removal LLC), San Luis Obispo County, CA
Get a fast, free quote today.